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Privacy Policy

Data Controller

LUMINAS UNIVERSAL BEAUTY - FZCO (hereinafter "Luminas Cosmetics," "we," "our," or "us") is responsible for the processing of personal data collected via the site https://luminascosmetics.com.

We are committed to protecting your personal data and respecting your privacy in accordance with applicable laws.

Personal data collected

When you visit our site, certain information is collected automatically, including:

  • IP address

  • browser type

  • time zone

  • pages viewed and site interactions

  • cookies and similar technologies

When you make a purchase or interact with our services, we may collect:

  • first and last name

  • billing and shipping address

  • email address

  • phone number

  • information related to your order

  • payment information (processed securely by our service providers).

Data usage

We use your personal information to:

  • process and deliver your orders

  • communicate with you

  • provide customer service

  • improve our site and services

  • prevent fraud

  • analyze site usage

  • send you marketing communications if you have consented.

Cookies

We use cookies to:

  • ensure the site functions properly

  • remember your shopping cart

  • analyze traffic

  • improve your user experience.

You can modify your cookie preferences through your browser settings.

Data sharing

We share certain data with service providers necessary for the site's operation, including:

  • Shopify (store hosting)

  • secure payment providers

  • logistics carriers

  • analytics and marketing tools.

These partners process data solely to provide their services.

Advertising and marketing

We may use your data to offer you personalized advertisements via platforms such as Google or Meta (Facebook/Instagram). You can opt out of marketing communications at any time via the links provided in our emails.

Your rights

If you reside in the European Union or in a jurisdiction offering similar protections, you have the following rights:

  • access to your personal data

  • rectification

  • deletion

  • restriction of processing.

To exercise your rights, contact us at: support@luminascosmetics.com.

International transfers

Your data may be transferred and processed outside of your country of residence, including to the United Arab Emirates or other countries where our service providers are located, in accordance with applicable laws.

Data retention

We retain your data only for the duration necessary for the purposes described in this policy or to comply with our legal obligations.

Minors

The site is not intended for persons under the age of 18.

Changes

We may update this privacy policy at any time. The most recent version will always be available on our site.

Contact

LUMINAS UNIVERSAL BEAUTY - FZCO
IFZA Properties
Dubai Silicon Oasis
United Arab Emirates

Email: support@luminascosmetics.com